Frequently Asked Questions

Find the answers you’re looking for regarding the self storage world

What type of security do you offer?

We have top of the line security cameras monitored closely and recorded, excellent lighting throughout the entire facility, fully fenced with an electronic gate system. There are also two managers that live on site. 

Do the units have electricity?

They do not have electricity, we have found this keeps rates down, avoids activities not allowed in the units, and prevents accidents from happening in the units. Battery-operated lights are allowed if the customer would like to use them. 

Do you offer any move in specials?

We do not offer specials, we keep our monthly rates as economical as possible and do not require long-term leases. Instead, we offer a month-to-month contract with no hidden fees or surprise rate increases.

Are the units heated or temperature controlled?

We do not offer temperature-controlled units; however, the units are designed with moisture barriers in the cement floor, insulated, and air circulation.

What are your office hours?

Our office hours are 8 AM - 6 PM. If you need assistance outside of these hours, please contact the office to make an appointment. Our phone number is 360-225-8148

Can I store my car in a unit?

Yes, we ask that you park it over a tarp or cardboard so that leaks do not stain the cement. Most cars fit in our 10x20 unit.

                                       

When can I access my unit?

Access hours are between 5 AM - 10 PM, 7 days a week. If you need access outside of these hours, please contact our office for assistance.

What size are the doors to the units?

Most of them are 7 1/2Z feet tall and 8 feet wide our 10x25 unit doors are 8 feet 6 in tall, please call the office to verify what is available and we can confirm the door size for you.        

Is there a security deposit required?

Yes, there is a $25.00 refundable deposit per contract, not per unit.

How much notice do I need to give before I move out?

We ask for 10 days’ notice in order to receive your deposit back.

Can I make a payment over the phone?

Yes, you may call the office at 360-225-8148 or pay online through our website, www.burriscreek.com.

When is my rent due?

Your rent is due the 1st of each month and is considered late after the 5th at 6 PM a $25.00 late fee is automatically applied to your account.

Can I park my truck and trailer in the facility over night until I can return in the morning?

Yes, you will need to contact the office so they are aware of your needs, and they will instruct you where you can park safely.

Can your facility accommodate pods or containers?

Yes, make sure to contact our office so we can make arrangements with you. Call us at 360-225-8148!

Self Storage FAQs

Please browse these answers to some of the most frequently asked self storage questions.

We have put together this list in an effort to serve you with the best self storage experience possible.

If you have questions not answered here, please feel free to contact our team!

We are always ready to answer your questions and respond to your concerns at Burris Creek Mini Storage.

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